Delivery Information

Shipping and returns on all digital and virtual products 

As our product and 99% virtual we have a 24 hour return policy from time of purchase. You must contact us in writing via email with a date and time within 24 hours of initial purchase date and time. Our systems immediately start creating your product and in most cases you will have access within 60 seconds. Other products may require more time to develop and this is why we give a 24 hour return option. All digital products access will be available in a back office format via your unique log in or though links sent to your email.  Some virtual products, like Geo Lead targeting will run though our admin back office and reports will be supplied regarding your campaigns

Shipments and returns for tangible products

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.